Whom do I complain to?

Customers and clients are encouraged to assist the Bank with their suggestions or complaints.

The Bank has a proactive Complaint Cell consisting of the following individuals who can be contracted or written to directly. The Bank follows a policy of Customer First and strongly believes in resolving complaints in the shortest possible time. You should receive a response within 24 hours or one Banking Day.

Mr. Subir Kumar Chowdhury

First Vice President
Corporate Office
Bank Asia Tower
32, 34 Kazi Nazrul Islam Avenue
Karwan Bazar, Dhaka.
Tel : +8809617001660 (Ext - 001616)
Cell: +8801844490201
E-mail # subir.kumar@bankasia-bd.com

Mr. Md. Mahmudul Hasan Mridha

First Assistant Vice President
Bank Asia Tower
32, 34 Kazi Nazrul Islam Avenue
Karwan Bazar, Dhaka.
Tel : +8809617001660 (Ext - 001659)
Cell: +8801708813534
E-mail # mahmudul.mridha@bankasia-bd.com